Careers › Bilingual Virtual Assistant / Appointment Setter

Bilingual Virtual Assistant / Appointment Setter (Portuguese or Spanish)

About the role

You'll reach out to prospective clients by phone and email in Portuguese or Spanish as well as English, qualify leads, and book appointments for the sales team, while giving day-to-day virtual administrative support.

What you'll do

• Make outbound calls, emails, and follow-ups with prospective clients to generate leads and business opportunities
• Communicate professionally with clients and prospects in Portuguese or Spanish, as well as English
• Qualify leads, identify customer needs, and schedule appointments for the sales team
• Provide general virtual admin support, including email management, scheduling, data entry, and document preparation
• Manage and update client information, appointments, and sales activities in the CRM
• Assist with client inquiries, follow-ups, and coordination of appointments or meetings
• Research potential clients, business opportunities, and relevant market information
• Support sales by discussing services, answering inquiries, and assisting with client onboarding
• Keep accurate records and give regular updates on appointments, leads, and completed tasks
• Work with internal teams to deliver efficient admin and sales support

What we're looking for

• Fluent in Portuguese or Spanish, with strong spoken and written communication skills
• Good command of English for internal communication and reporting
• Experience in virtual assistance, appointment setting, telemarketing, customer service, or sales
• Confident making outbound calls and communicating with international clients
• Familiarity with CRM platforms such as GoHighLevel (GHL) is an advantage
• Strong organisation, multitasking, and time management skills
• Proficient in Microsoft Office, Google Workspace, and other admin tools
• Self-motivated, detail-oriented, and able to work with minimal supervision

Working setup

Onsite at our Clark, Pampanga office. Part-time or full-time depending on client requirements, with a flexible schedule aligned to international clients' hours.

Why His Word

• Growth: structured onboarding and real client work from day one, with managers you can actually reach.
• Balance: flexible arrangements built around real life, with clear expectations.
• Culture: a collaborative, growth-minded team built on Christian values.

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