Legal

Privacy Policy

How we collect, use, and protect information about visitors to our site and our customers, and your rights under applicable data privacy laws.

His Word Business Support Services Inc.

Last updated: September 1, 2026

His Word Business Support Services Inc. (“His Word,” “we,” “us,” or “our”) operates the website https://www.hisword.ph/ and provides outsourced customer care, digital solutions, and data management services. This Privacy Policy explains how we collect, use, and protect information about visitors to our site and our customers, including information related to SMS/text messaging communications, and describes your rights under the data privacy laws that apply to you.

1. Information We Collect

We may collect the following types of information:

  • Contact information you provide directly, such as your name, phone number, and email address, when you book an appointment, fill out a form on our site, or contact us through our chat widget.
  • Mobile phone numbers collected through our website’s chat widget or appointment booking form when you opt in to receive text messages from us.
  • Usage information, such as pages visited and general browsing activity, collected automatically through standard web technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and provide the services you request
  • Schedule, confirm, and send reminders for appointments
  • Send account and delivery notifications related to services you have requested
  • Improve our website and services
  • Comply with legal obligations

3. SMS / Text Messaging Communications

If you opt in to receive text messages from His Word (for example, through our website chat widget or appointment booking form), we use your mobile number solely to send you the messages you signed up for, such as appointment confirmations, reminders, and account or delivery notifications.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties, except with service providers who help us deliver these messages, and only as necessary to provide that service.

You can opt out of SMS communications at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at support@hisword.ph.

4. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

5. Sharing of Information

Other than as described in Section 3 above regarding SMS opt-in data, we do not sell your personal information. We may share information with service providers who perform services on our behalf (such as scheduling, hosting, and communications platforms), or when required by law.

6. Your Choices

  • Opt out of SMS messages at any time by replying STOP
  • Request that we update or delete your contact information by emailing support@hisword.ph
  • Decline to provide certain information, though this may limit our ability to provide some services to you

7. Compliance with the Philippines Data Privacy Act of 2012 (RA 10173)

His Word Business Support Services Inc. is registered and operates in the Philippines, and we process personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). Under the Data Privacy Act, you have the right to:

  • Be informed that your personal data will be, are being, or have been processed
  • Access your personal data that we hold
  • Object to the processing of your personal data
  • Correct or rectify any inaccurate or outdated personal data
  • Suspend, withdraw, or request the blocking, removal, or destruction of your personal data, subject to certain legal exceptions
  • Be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data
  • Data portability, where technically feasible
  • Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated

To exercise any of these rights, contact us at support@hisword.ph. You may also file a complaint with the National Privacy Commission at privacy.gov.ph.

8. GDPR — UK / EEA Visitors

If you are located in the United Kingdom or the European Economic Area, the UK GDPR and/or EU GDPR may apply. You additionally have the right to access, correct, or erase your personal data, restrict or object to processing, receive your data in a portable format, withdraw consent at any time, and lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner’s Office — ico.org.uk). Our legal basis for processing includes consent, performance of a contract, and legitimate interests.

9. Other Jurisdictions

We handle personal data responsibly regardless of where you are located, consistent with generally recognized data privacy principles. If you are located in a jurisdiction with its own specific data privacy law and would like more information, contact us at support@hisword.ph.

10. Contact Us

His Word Business Support Services Inc.

Main Office: Unit 5-AL at Veloce Tower Mall, Sto. Rosario Street, Angeles City, Pampanga, Philippines

Extension Office: 8th Floor – Office 3, Clark Cityfront Tower 1, Manuel A. Roxas Highway, Clark Freeport Zone, Philippines

UK: 10th The Hangar, Perseverance Works, London E2 8DD, United Kingdom

Email: support@hisword.ph

US +1 866 514 7274  |  UK +44 204 549 8754  |  PH +63 929 258 6556

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.